Friday, May 16, 2008

Usability Question..

So, we were showing a Notes client application to some Requirement's gathering analysts. One of the analysts says, the users need a way to delete documents. And I say, they can. They just click the Delete key on the keyboard, or click on the delete SmartIcon, or select Delete from the Menu choices, or about 3 other ways to delete a document.

The analyst says, the user didn't know they could delete documents. It isn't "intuiative" enough.

I think, that is how users always delete documents in a Notes database.

The analyst say that the users need to have a "Delete" action button that is their face.

And also, when a user deletes a Parent document, the children should be deleted as well, in order avoid orphans.

I think, well the Standard Lotus discussion template doesn't have a Delete action button and it doesn't remove the children when a parent document is deleted. And if Lotus doesn't do it, it must be the way... I don't think any of the templates provided by Lotus have an "intuitive" delete functionality. If it is what Lotus provides, isn't that good enough?

So, I asked Nathan Freeman what he thought, and he agreed it that the way documents were deleted in Notes databases was poor UI design. Ugh, that wasn't what I wanted to hear.

Oh well, it make sense to make a more user friendly database deletion functionality.